While arriving more than 15-minutes late does not always mean we will cancel that portion of your visit, we will have to make alterations. Our tour guides are volunteers, and we can only keep them for 15-minutes past the scheduled start time. In the instance of arriving late for a tour, we will have to cancel your tour should you arrive 15 or more minutes late. We can sometimes be flexible with presentation time or lunch times, but not every day. Because of this, we have our 15-minute rule. Should you arrive more than 15-minutes late to anything, we will discuss with you any changes we’ll need to make to your agenda.